Extera — Gutter Quote Tool

Get the address & open Google Maps

Look up the property before quoting

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What to do

Get the full street address from the customer
Open Google Maps on your phone or computer
Search the address and switch to Satellite view
Zoom in until you can clearly see the roof — you need to see individual roof planes
Take 30 seconds to study the property before measuring anything

What to look for while studying the satellite image:

How many storeys is the main house?
Are there pergolas, garages, sheds, or alfrescos attached?
Are there trees overhanging the roof?
Is any part of the roof close to a fence line or wall that might block ground access?
Does the roof have box gutters or concealed gutters (flat sections behind a parapet wall)?

Measure the main house

Trace the full roof perimeter on Google Maps

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Measure attached structures

Garages, pergolas, sheds, alfrescos

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Check contingency flags

Things you can see from the satellite image

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How to use these flags

These are things you can assess right now from the satellite image — before you call the customer back. Tick each one that applies. They add automatically to the quote. Be honest — these protect your time and margin on the day.

Roof access required +$85

Tick this if you can see ANY of the following:

— A fence running close alongside the roof eave, making it impossible to position the vac from ground level
— A pergola or structure whose roof sits against the house wall, blocking access to the gutter above it
— A box gutter or concealed gutter sitting behind a parapet wall (flat roof section)
— Any section where the vac pole clearly cannot reach from the ground
Applied once per job regardless of how many sections need access. Covers the extra 25–30 min to safely get up and work from the roof.

Double storey main house +$120

Tick this if the main house is two storeys:

— Easy to see from satellite — the roof will be higher and often has a lower roof section at ground floor
— Applied to the main house only. If a detached garage is also two storey (rare), tick it as a separate structure note
— This covers the additional time, safety equipment setup, and difficulty of working at greater height

Significant tree overhang +$55

Tick this if you can see on satellite:

— Large gum trees, pine trees, or any dense tree canopy that is touching or overhanging the roof
— If the canopy is covering more than roughly a quarter of the roof, tick this
— This accounts for the significantly heavier debris load — gutters under gum trees can be packed solid and slow the vac right down. Adds approx 15 min to the job.

Downpipe flush + flow check +$45

Always offer this to every customer:

— After cleaning the gutters, you flush water through every downpipe and confirm it's flowing freely to the drain
— This catches blocked or collapsed downpipes before they become the customer's problem in the next rainstorm
— Takes around 10 minutes. Easy yes from most customers when explained properly
— How to offer it: "We also flush out every downpipe and make sure they're all flowing clear — that's an extra $45 and most people add it on. Want me to include that?"

Things you cannot see from satellite — do NOT quote for these:

Gutter guards — if present, they require removal and reinstallation. You cannot see these from satellite. Protect yourself with the disclaimer below.
Severe blockage / mud compaction — gutters neglected for years can be full of compacted mud, not just leaves. Much slower to vac.
Collapsed or blocked downpipes — only discovered when you flush them on the day
Concealed damage — cracked gutters, broken brackets, rust

Always include this in your booking confirmation message or text:
"Quote is based on open-access gutters with no gutter guards installed. If gutter guards are present or gutters are severely blocked, we'll let you know on arrival before proceeding with any additional work."

Your locked quote

Give this number to the customer — no negotiating

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End-to-end quoting process

Everything you need to go from a customer enquiry to a confirmed booking. Follow this every time.

When the enquiry comes in

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What to say first

Whether the enquiry is by phone, text, or message — your first job is to get the address. Everything else follows from that.

"Thanks for reaching out — can I grab your address and I'll take a quick look at the property and come back to you with a price?"

Then hang up or pause and go to Google Maps. Don't try to quote blind from a description. It takes 90 seconds to look at the property and you'll quote with confidence instead of guessing.

Never quote from a description alone.

Customers consistently underestimate their home size
They often forget about the garage, pergola, or shed
They don't know if they have gutter guards or trees overhanging
Always look at the satellite image first — takes 90 seconds and protects your margin

Assessing the property on satellite

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Measuring — step by step

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Calling the customer back

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Confirming the booking

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These rates are calibrated to full roof perimeter measurements taken on Google Maps — not eave-only measurements. The 4×2 tier starts at 75lm because a real Perth 4×2 hip roof measures 75–92lm on satellite.

Main house tiers

Tier	lm range	$/lm	Base price	Est. time	Typical home
Villa / unit	0–60lm	$5.50	$179	28 min	3×1, small unit, compact villa
Small — 3×2	61–74lm	$5.10	$219	35 min	3×2, entry-level home
Standard 4×2	75–92lm	$4.70	$259	48 min	4×2 typical Perth — most common job
Large — 5×3	93–115lm	$4.40	$329	62 min	5×3, large 4×2 on bigger lot
Extra large	116–140lm	$4.10	$399	78 min	6-bed, executive home
Quote individually	141lm+	—	Site quote	—	Commercial, acreage, complex roof

Structure add-ons (per structure, measured separately)

Size	lm range	Add-on price	Est. time	Example
Small	up to 20lm	$65	10–12 min	Single garage, small shed
Medium	21–35lm	$89	15–20 min	Double garage, large pergola, alfresco
Large	36lm+	$115	20–28 min	Workshop, large shed, wraparound alfresco

Contingency flags

Flag	Price	Time added	When to apply
Roof access required	+$85	+25–30 min	Fence blocking eave, pergola over gutter line, box gutter behind parapet
Double storey	+$120	+20 min	Main house is two storeys — applied once per job
Tree overhang	+$55	+15 min	Gum or pine canopy touching/overhanging the roof on satellite
Downpipe flush	+$45	+10 min	Always offer — flush all downpipes, confirm clear flow before leaving

Cannot be quoted in advance — handle on arrival only:

Gutter guards requiring removal and reinstallation
Severe blockage or compacted mud (years of neglect)
Collapsed, crushed, or blocked downpipes
Concealed structural damage to gutters or fascia

For these situations: discuss with the customer on arrival before starting. Either agree a price to continue, or clean what you can access and note what couldn't be completed.

Word-for-word scripts for every scenario. Read these until they feel natural — then you won't need them.

Inbound call — first contact

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You answer

"Extera, [your name] speaking."

They explain they need gutters cleaned.

"No worries, I can help with that. Can I grab your address and I'll take a quick look at the property and come straight back to you with a price?"

Get the address. Thank them. End the call or put them on hold for 90 seconds while you check Google Maps.

Calling back with the quote

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Offering the downpipe flush

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If they ask "why so expensive?"

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If they ask "can you do it cheaper?"

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On arrival — gutter guards found

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